{"id":50656,"date":"2024-06-04T15:13:06","date_gmt":"2024-06-04T13:13:06","guid":{"rendered":"https:\/\/daverio1933.it\/shop\/frequently-asked-questions\/"},"modified":"2026-05-20T15:56:14","modified_gmt":"2026-05-20T13:56:14","slug":"frequently-asked-questions","status":"publish","type":"page","link":"https:\/\/daverio1933.it\/en\/daverio-1933-shop-online\/frequently-asked-questions\/","title":{"rendered":"Frequently Asked Questions"},"content":{"rendered":"

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Frequently Asked Questions<\/h1>\n

[\/vc_column_text][\/vc_column][\/vc_row][vc_row el_class=”faq-faqs”][vc_column][vc_toggle title=”What are the Shipping Times for Available Jewelry?”]<\/p>\n

Once we receive your order, we guarantee shipment to the courier within three business days. <\/span><\/div>\n

[\/vc_toggle][vc_toggle title=”What are the Shipping Times for Custom-Ordered Jewelry?”]<\/p>\n

From receipt of the order, depending on the jewelry requested, we require 14 to 25 business days. <\/span><\/div>\n

[\/vc_toggle][vc_toggle title=”What is the Return Policy?”]<\/p>\n

You may return ordered jewelry within 14 days from the delivery date. <\/span><\/div>\n

[\/vc_toggle][vc_toggle title=”Are your Diamonds Ethically Sourced?”]The diamonds selected by our gemologists comply with the Kimberley Process, which Italy has adhered to for over 20 years.[\/vc_toggle][vc_toggle title=”Who Designs your Jewelry?”]<\/p>\n

Luca and Pablo Daverio personally oversee the creation of all projects signed by Daverio1933. <\/span><\/div>\n

[\/vc_toggle][vc_toggle title=”Do You Offer Ring Sizing Service?”]<\/p>\n

Rings from our production will be made or modified to fit perfectly to the size you have provided us. <\/span><\/div>\n

[\/vc_toggle][vc_toggle title=”How Can I Personalize the Certificate of Authenticity?”]<\/p>\n

During checkout you will have the opportunity to write on the certificate of authenticity that will accompany your jewelry a date, name, or dedication which, combined with the characteristics of the jewelry itself, will form an important personalized and unique ownership document. <\/span><\/div>\n

[\/vc_toggle][vc_toggle title=”What are the Payment Methods?”]<\/p>\n

We accept payments by bank transfer, credit cards (Visa, Master Card, American Express) and offer payment installment service through Klarna; at our showroom, we accept cash payments. <\/span><\/div>\n

[\/vc_toggle][vc_toggle title=”Where is Daverio1933 Jewelry Produced?”]<\/p>\n

All our jewelry originates from original designs bearing the Daverio signature, in the atelier in Bergamo; produced in our laboratory in Valenza Po and entirely guaranteed, made in Italy. <\/span><\/div>\n

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Gioielleria Daverio1933<\/h3>\n \n
Scopri le vetrine dello showroom Daverio1933 a Bergamo.<\/div>\n \n \n Scopri lo showroom <\/a>\n <\/div>\n <\/div>\n<\/article>\n \n
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La Storia<\/h3>\n \n
Scultori di gioielli dal 1933, quando Franco Daverio cesell\u00f2 i suoi primi gioielli.<\/div>\n \n \n Scopri di pi\u00f9 <\/a>\n <\/div>\n <\/div>\n<\/article>\n \n
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Prenota un appuntamento<\/h3>\n \n
Parla con il team Daverio1933 e prenota un appuntamento in showroom.<\/div>\n \n \n Contattaci <\/a>\n <\/div>\n <\/div>\n<\/article>\n <\/div>\n\n